WhatsApp Marketing Services IndiaBusiness API & Automation
Full-service WhatsApp marketing India — Business API setup, broadcast campaigns, automated abandon cart flows, customer segmentation, and chatbot integration. 98% open rate, 45% CTR, 3.2x revenue per message vs email.
WhatsApp Marketing That Converts at 98% Open Rates
WhatsApp marketing India is the highest-ROI messaging channel available to Indian brands today. With over 500 million active WhatsApp users in India and a 98% open rate on business messages, WhatsApp Business API gives brands direct, personal access to customers in the inbox they check most — far outperforming email, SMS, or push notifications.
Scalo Digital is a WhatsApp Business API agency India that handles the entire setup — from BSP selection and Meta verification to automation flow building, list segmentation, and chatbot integration. We build WhatsApp into a revenue-generating retention channel, not just a customer service inbox.
We serve eCommerce brands, D2C companies, and service businesses across Haryana — Hansi, Hisar, Gurgaon, Faridabad, Panipat — and nationally across India. Our WhatsApp automation programmes are built around three core outcomes: recovering lost revenue from abandoned carts, driving repeat purchases from existing customers, and reducing customer service costs through automated response flows.
What's Included in WhatsApp Marketing
Six deliverables — from API setup and broadcast campaigns to automation flows and chatbot integration.
WhatsApp Business API Setup & Verification
End-to-end WhatsApp Business API setup — account creation, BSP (Business Solution Provider) selection, phone number verification, and business profile configuration with approved display name and business categories.
Broadcast Campaigns
Templated broadcast message campaigns for product launches, sales, festive offers, and re-engagement — designed within WhatsApp's approved template framework with personalisation variables (name, order ID, product) for maximum relevance.
Automated Flows
Custom automation flows — welcome series for new subscribers, abandoned cart recovery sequences, post-purchase thank you and review requests, and reorder reminders for repeat-purchase products. Triggered by customer actions in real time.
Customer Segmentation
List segmentation by purchase history, product category interest, geography, and lifecycle stage — ensuring the right message reaches the right customer at the right time, improving relevance and reducing opt-outs.
Product Catalog Setup
WhatsApp product catalog integration — linking your product inventory so customers can browse and enquire about products directly within the WhatsApp conversation window without leaving the app.
Chatbot Integration
Rule-based or AI-powered WhatsApp chatbot integration — handling FAQs, order tracking queries, delivery status, return requests, and escalation to human agents — reducing support workload while improving response time.
Our WhatsApp Marketing Approach
From API setup to automation flows, list segmentation, launch, and continuous optimisation.
API Setup
WhatsApp Business API setup and verification — BSP onboarding, number registration, business profile configuration, and template message pre-approval with Meta.
Build Flows
Automation flow mapping and build — welcome series, abandoned cart recovery, post-purchase sequences, and reorder reminders designed and integrated with your existing CRM or eCommerce platform.
Segment Lists
Import and segment existing customer lists — by purchase frequency, average order value, product category, and opt-in source — to enable targeted broadcast campaigns from day one.
Launch
Campaign launch — first broadcast sent, automation flows activated, chatbot live, and all tracking configured to capture delivery rates, open rates, click-through rates, and conversion attribution.
Optimise
Monthly performance review — analysing message performance, flow completion rates, opt-out rates, and revenue per message. A/B testing message copy and timing to continuously improve results.
Why Choose Scalo Digital for WhatsApp Marketing?
98% Open Rate — The Highest of Any Channel
WhatsApp messages achieve a 98% open rate compared to 20-25% for email. Our WhatsApp marketing programmes leverage this reach advantage with personalised, relevant messages that drive action — not just awareness.
WhatsApp Business API Agency India — End-to-End Setup
WhatsApp Business API setup requires BSP selection, Meta verification, and template pre-approval — a process that takes most brands weeks. We handle the entire setup, so you're sending campaigns within days, not months.
Revenue-Focused Automation
Every automation flow we build is designed to drive a specific revenue outcome — recovering abandoned carts, triggering reorders, upselling post-purchase, or re-engaging lapsed customers. WhatsApp is a revenue channel, not just a customer service tool.
WhatsApp Marketing Results
Get Your Free WhatsApp Marketing Audit
We'll audit your current messaging setup — WhatsApp Business account, automation flows, segmentation, and broadcast strategy — and show you the revenue you're leaving on the table.
Claim Your Free WhatsApp AuditReady to Turn WhatsApp Into Your Highest-ROI Channel?
98% open rates are waiting. Let Scalo Digital set up your WhatsApp Business API, build your automation flows, and turn your customer list into a revenue-generating retention engine.